Privacy policy

• Enquiry form details: name, email address, phone or WhatsApp number, country, feedstock, capacity, target product and your message.
• The page you submitted the enquiry from, so that the engineering team knows which topic you were reading.
• Basic technical information recorded by the web server, such as IP address, browser type and pages visited, used for security and for understanding which content is useful.

• To reply to your enquiry and to prepare a plant configuration or proposal for you.
• To keep an internal record of the enquiry so that a colleague can follow up if the original contact is unavailable.
• To understand which pages and topics are useful, in aggregate, so that the site can be improved.
• We do not sell your details, and we do not add you to a marketing list.

• Enquiry records are kept for as long as needed to serve the project and for reasonable commercial follow-up.
• You can ask us to correct or delete your details at any time by writing to [email protected].
• You can ask what information we hold about you and request a copy.
• If you want us to stop contacting you, one email is enough and the record is closed.

This site uses essential cookies only for its own function. Embedded third-party services — for example a hosted translation tool reached from the language selector, or WhatsApp when you choose to make contact — apply their own privacy policies once you use them; we do not control those services.

If analytics are used on this site, they are used in aggregate form to understand which topics are useful. No analytics data is used to identify you personally.